Mark Hobbs
Keeping an eye on business security
Mark Hobbs once heard a story of a
woman who worked at four companies
in Hoover, Alabama. At each job, she
was fired after being caught embezzling.
“She just went from one company to
another and would start embezzling at
each place,” Hobbs says. “When she got
caught, the companies wouldn’t have her
arrested. But they would fire her, and
she would go on to become someone
else’s problem.”
All of that trouble—and considerable
expense—probably could have been
avoided if the companies had performed
thorough background checks.
“Many companies don’t screen job candidates
because they think it’s too expensive,”
Hobbs says. “But it doesn’t cost as
much as people think, and it can sure cost
a lot of money if you don’t do it.”
A Threat from Within
Hobbs, a 1986 graduate of the School
of Business, founded National Intelligence
Service (NIS) in 2000, specializing
in a broad array of investigative and
security services. He started the company
after retiring from a 20-year career in
law enforcement.
“Even the FBI and CIA have had
problems with corrupt employees, so no
business should think it is immune,”
Hobbs says. “What we do is serious
business.”
How serious? According to the
Bureau of National Affairs, $15 to $25
billion is lost each year to employee
theft. The Association of Certified
Fraud Examiners estimates that occupational
fraud costs
U.S. companies
approximately $600
billion annually. A
Florida furniture
company faced a
$2.5-million court
judgment for failing
to check the background
of a deliveryman
who assaulted a customer.
Hobbs grew up in Ensley and worked
at the UAB Police Department while
going to school here. He later spent 16
years in the Hoover Police Department,
primarily investigating property, drug,
and financial crimes.
“One of my first sergeants at UAB
asked me what I was going to major in,
and I said criminal justice,” Hobbs says.
“He told me that the chances of getting
hurt or disabled are higher in law
enforcement than in most jobs, so he
suggested I get a degree I could do
something with. I had always wanted to
own my own business, so I decided to
get a business degree.
“By the time I was out of school, I
was married and had a child. So I decided
to stay in law enforcement and get to
a point where I could retire and then
move on to something else.”
The “something else” proved to be
starting his own company, which has a
Web site at [www.nationalintelligenceservice.com].
For inspiration, Hobbs
turned to his brother Larry, who had
started Custom Cable Services in Fultondale.
For his staff, Hobbs relied on a
network of current and retired law-enforcement
professionals he had come
to know over the years. They are called
associates and work for him on a free-lance
basis.
Digging Deeper
In addition to pre-employment
screening, the company provides drug
screening, internal investigations, polygraph examinations, computer forensic
analysis, covert audio/video operations,
technical surveillance operations, physical
site security, anti-terrorism preparedness,
and executive protection.
“One of my clients had been using a
state agency to do background checks,”
Hobbs says. “They were catching about
25 percent of applicants with criminal
records. When they went with us, that
number jumped to 50 percent. It’s just a
matter of digging a little deeper. It’s like
hunting rabbits — if you don’t kick
enough stumps, you’re not going to get a
rabbit to come out.”
At times, Hobbs’s work can sound like
it’s right out of a spy movie. An NIS
counter-intelligence expert recently discovered
a hidden bug in a client’s corporate
strategy room. “This is a growing
problem in corporate America, and our
success on that case demonstrates the
quality of our investigative staff,” Hobbs
says. “We offer our clients a complete
security package on an as-needed basis.”
Hobbs has established four national
networks of associates - pre-employment
screening investigators (analysts), court-record
retrievers (investigators), internal
investigators, and (court record) drug-screening
analysts. “Our associates have
an average of 20 years’ experience in law
enforcement,” Hobbs says. “They are the
backbone of what we do.”
—Roger Shuler
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